Frequently Asked Questions

Slash Hub is Egypt's premier e-commerce platform connecting customers with authentic Egyptian products, local artisans, and premium brands.

You can create an account by downloading our app from the App Store or Google Play Store and following the simple registration process.

We accept credit/debit cards, cash on delivery, and various digital payment methods.

Orders can be modified or cancelled within 1 hour of placing them. Please contact our customer support for assistance.

Standard delivery takes 3-5 business days within Cairo, and 5-7 business days for other governorates.

Currently, we only ship within Egypt. We're working on expanding our services internationally.

We offer a 30-day return policy for most items. Products must be unused and in their original packaging.

Refunds typically process within 7-14 business days, depending on your payment method.