Return Process
1
Initiate Return
Log into your account, go to your orders, and select 'Return Item'. Follow the prompts to complete the return request.
2
Package Item
Pack the item securely in its original packaging with all tags and accessories included.
3
Ship Return
Use our provided return label or ship to our returns center. Track your return through your account.
4
Receive Refund
Once we receive and inspect the item, we'll process your refund within 7-14 business days.
Return Eligibility
Eligible Items
- Unused items in original condition
- Items with original tags and packaging
- Defective or damaged items
- Incorrect items received
Non-Eligible Items
- Used or worn items
- Items without original packaging
- Customized or personalized items
- Intimate apparel and swimwear
Important Notes
- • Returns must be initiated within 30 days of purchase
- • Items must be unused and in original condition
- • Original receipt or proof of purchase required
- • Shipping costs for returns are non-refundable
Need Help with a Return?
Our support team is here to help you with the return process.
Contact Support